Very nice exactly what we needed lovely thank you and fast delivery!
Ideally sized mealworm for my Schneider's skink and Leopard Gecko
Bearded dragon loves a larger grub as a treat.
Bought for my crested geckos. They seek to like it.
Description
If ordering for collection please allow + 1 working day
Frozen Chicks are a great meal for many different species of animal from birds of prey, exotic pets and even some reptiles. Day of chicks are available in pack sizes to suit every keeper or collection size; from small packs of 10 right the way up to 10kg boxes containing approximately 250 chicks.
Frozen Chicks
Our frozen chicks are top quality and guaranteed to arrive in perfect condition meaning that you have the peace of mind that you will be getting the very best for your pets whilst also benefitting from the best value in the market.
Delivery Pricing/Options
Home delivery costs £9.99 per order containing frozen food regardless of its size. This allows us to use a next day courier and use packaging that will help your food remain frozen on its journey to you.
Local customers can also collect or take advantage of our local van delivery options, these will be shown at checkout based on your postcode.
Delivery Terms
We despatch our food on a next day service meaning it should never spend more than 24 hours in transit, we pack with insulation and either dry ice or frozen gel packs to ensure it remains frozen. We do ask that you are available to take your delivery at the first attempt and that it is unpacked immeditaly to be returned to the freezer, any delays to this will void our frozen delivery guarantee (for example you are not in to take the order on the first attempt).
Usage and health information
Keep frozen to store and defrost thoroughly before use. Frozen foods are raw meat products so should be treated as such (e.g. stored, prepared, defrosted etc away from other food products and surfaces or feeding tools disinfected after use, hands thoroughly washed with soap and water after handling etc).
As some customers will be aware, the Food Standards Agency in the UK has recently issued advice about salmonella in reptiles and feeder rodents. Whilst we are proud to offer only the very best quality frozen food (which we can confirm is neither supplied by or associated with any supplier or retailer that was part of that investigation), as a responsible retailer, we always advise customers that it is possible that frozen food (like the reptiles you keep) may carry salmonella. Whilst for the most part this will mean simply following good hygeine practices, higher risk groups may wish to take aditional precautions as they would do with the reptiles themselves. You can find out more about salmonella here.
Frozen Delivery Guarantee
We carefully pack our frozen food to ensure it reaches you in good condition. If it does not, we’ll replace the affected items, subject to the conditions below.
To qualify for our guarantee:
- You must be available to receive the parcel on the courier’s first delivery attempt.
- You must not rearrange, postpone or redirect the delivery with the courier.
- Any problem must be reported to us immediately after delivery, with clear photographs showing the food, its packaging and the complete consignment.
- You must retain all affected food and packaging until we confirm whether it can be safely disposed of.
The guarantee does not apply where delivery was missed, rearranged or delayed at the customer’s request, or where an incorrect or incomplete delivery address was supplied.
Frozen delivery information
Frozen food is normally dispatched within two working days. To avoid parcels being held over the weekend, frozen orders are dispatched Monday to Thursday only.
We’ll email you as soon as your order has been dispatched. Delivery is normally made the following day, so please monitor your dispatch and tracking emails and ensure somebody is available to receive it.
Dispatch and delivery schedules may be adjusted around bank holidays or where courier collections are restricted.
Frozen food should be placed into a freezer as soon as it is received. If you have any concerns about its condition, do not use or dispose of it until you have contacted us.
This guarantee is in addition to your statutory rights and should be read alongside our delivery information and terms of service.
Minimum quantity allowed is .
Maximum quantity allowed is .
The product can be bought in quantity increments of .