Sorry but I had to shout in the title. I finally ordered springtails and received springtails (lots of them).
I have spent the last month ordering from two other companies and receiving dirt. First company sent me dirt and then a replacement that had dirt and 10 sprintails. Pretty much thr same thing with the next company and just to add they were in tiny, tiny, tiny little 32g boxes.
I ordered the bulk culture from Internet reptile and got a huge sized tub full of healthy happy jumping about lil springtails.
The price is also amazing for what you get. The other companies cost £8 for a 32g tub (again of dirt).