Live Aquatic Food

We want you to be confident your live-food will arrive fresh and live... the insects we post for on the overwhelming majority of orders do just that. 

Occasionally though, humidity, delays or temperature can cause issues.  

If that happens, don't panic: simply email us a photo showing the problem, within 24 hours of receipt, we'll replace them free of charge.  It really is that simple.

*excludes orders where you have been unavailable to take the delivery on the first delivery attempt or have delivery rescheduled for a later date .

🦗 Livefood Delivery & Collection

• 🌿 Fresh from Our Breeders: Quality livefood, often dispatched directly from our specialist breeders.
• 🚚 Standard Delivery — £4.99: Usually within 2–3 working days*.
• ✅ FREE Standard Delivery on orders of £79 or more.
• 🏬 FREE Click & Collect: Usually ready within 2–3 working days from our Nottingham store.
• ⚡ Often Ready Sooner! Many orders are delivered or ready for collection sooner, particularly when ordering livefood on its own.

🦗 Fresh Livefood, Delivered with Care

• ✅ Quality Livefood: Carefully sourced, packed and supplied fresh from our specialist breeders.
• 🚚 Breeder-Direct Delivery: Where possible, livefood is sent directly from our breeders to minimise handling and delays.
• 🔄 Subscribe & Save: Enjoy regular livefood deliveries with savings on repeat orders.

Please Note:

• Our 2–3 working day estimate allows for busier periods and mixed orders, when preparing and dispatching orders may take a little longer. Many orders arrive or are ready for collection sooner, but we prefer to give you a realistic estimate rather than promise a speed we cannot always achieve.
• Delivery times exclude weekends and bank holidays.
• Available delivery options and charges are confirmed at checkout.

Delivery Zones & Restrictions

• UK mainland delivery only. Excludes Northern Ireland (BT), Channel Islands (GY, JE), Isle of Man (IM), Isles of Scilly (TR21–TR25) and international addresses.
• Orders over 5kg or 60cm in length may be restricted in:London: E1, EC, SE1, SE11, SW1, WC, W1Isle of Wight: PO30–PO41Scottish Highlands: AB35–38, AB54–56, FK18–21, IV1–IV63, KW1–KW14, PA21–PA38, PA80, PH17–PH26, PH30–PH41, PH49–50Scottish Islands: HS1–9, KA27–28, KW15–17, PA20, PA41–49, PA60–78, PH42–44, ZE

Collection Only Items

• Some products are marked Collection Only and cannot be delivered.
• 📍 Collect from: Internet Reptile, Unit 10 Quayside Court, Road 2, Colwick, Nottingham, NG4 2SR.
• Please wait for confirmation that your order is ready before visiting.